Privacy
Privacy Policy
Last updated: April 21, 2026
Information we collect
We collect account information such as name and email address when you register, along with service usage data required to operate uploads, billing, and account limits.
How we use information
We use data to authenticate users, process uploaded files, provide subscription features, prevent abuse, and improve product reliability.
Legal basis and purpose
We process account and usage data to perform our contract with you (service delivery and billing), to comply with legal obligations, and for legitimate interests such as fraud prevention, security, and service reliability.
Data retention
We retain account and billing records for as long as needed to provide the service and satisfy legal obligations. Upload artifacts and processing metadata are retained according to operational and support needs, then deleted or anonymized when no longer required.
Your rights
Depending on applicable law, you may request access, correction, deletion, portability, restriction, or objection to processing. You may also withdraw consent for optional ad cookies at any time through the consent controls.
Advertising and consent
Free-tier public pages may show advertising. Where required, ad delivery is controlled by consent preferences.
Processors and transfers
We use third-party processors for infrastructure, payment processing, and document generation workflows, including Stripe and OpenAI-related services. Where data transfers outside the EEA occur, we rely on recognized transfer safeguards.
Contact
For privacy requests or questions, contact: support@snowdoc.pt